Workplace incivility is on the rise. A Portland State University study found that employees who experience or witness incivilities are more likely to be uncivil to others, a worrying trend that could intensify as people return to in-person work.
Civility is defined as “formal politeness and courtesy in behavior or speech.” It’s the process of treating another person, regardless of their opinions, perspectives, or political leanings with respect and kindness. It’s about listening to another viewpoint, and even if you don’t agree with it, searching for the humanity behind a perspective or stance.