Resources

A 1998 survey revealed that only one-quarter of the people interviewed reported being treated rudely at work at least weekly. More than a decade later, that number rose to 55 percent in 2011, and by 2016, the number of positive responses grew again to 62 percent, according to Christine Porath, an associate professor at Georgetown University’s McDonough School of Business and author of Mastering Civility: A Manifesto for the Workplace (Grand Central Publishing, 2017).
A 2016 survey titled Civility in America 2016, revealed that 74 percent of the 1,005 Americans interviewed believe civility has declined in recent years. Nearly three-quarters of respondents said they believe incivility has risen to “crisis” levels.
Let’s do something about this! Share these resources on civility in your workplaces and relationships. Take the first step to bring civility back to America.

Resources on Civility: